City Lead

About Mindspace

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. 

Why you’ll love working at Mindspace? 

Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. 

Who is the ideal Mindspacer?

You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. 

About the position

MINDSPACE is looking for a City Lead to lead our team in Germany. This full-time position is based in Berlin, reporting to the General Manager, and entails managing Mindspace Berlin and Hamburg sites. The position requires managing the local team, sales, customer service, and operations, while serving as a facilitator for interactions with Mindspace HQ in Israel. An ideal candidate will be a team-player with a hefty background in management, and a high drive to get things moving in a fast-paced environment.

The main responsibilities of a City Lead at MINDSPACE include (but are not limited to):

MINDSPACE is looking for a City Lead to lead our team in Germany. This full-time position is based in Berlin, reporting to the General Manager, and entails managing Mindspace Berlin and Hamburg sites. The position requires managing the local team, sales, customer service, and operations, while serving as a facilitator for interactions with Mindspace HQ in Israel. An ideal candidate will be a team player with a hefty background in sales and management, and a high drive to get things moving in a fast-paced environment.

The main responsibilities of a City Lead at MINDSPACE include (but are not limited to):

• Lead, grow and develop a team of sales, community and operations managers.
• Develop and implement profit-driven and cost-effective strategies aligned with building financials, while overseeing in-house expenditures.
• Together with the Sales Managers, manage sales efforts & implement solutions to improve business performance in the city.
• Accountable for driving the highest levels of member satisfaction.
• Accountable for member retention.
• Work closely with the Operations Manager to ensure operations run smoothly through Belin branches.
• Work with local community managers and community associates to ensure high customer satisfaction, and high NPS results.
• Be the POC for all corporate matters between the German market & MINDSPACE HQ.
• Monitor budgets, collection, KPIs, and market’s performance.
• Work closely with various HQ stakeholders, such as HR, Marketing, Legal, Finance etc., in order to make sure goals are met.
• Nurture Mindspace’s brand through PR efforts, events, and liaison with the Marketing department