Careers

IT Specialist

Berlin

About The Position

Imagine your dream office... Now, try again.

Mindspace is the rapidly growing global provider of inspiring coworking spaces for teams of all sizes. Our community consists of enterprise companies and established startups, as well as small businesses, entrepreneurs and creative freelancers.


Who is the IT Specialist?

This full-time position is based in Berlin and reports directly to the IT lead. The chosen candidate will be an integral part of the site team, responsible for managing all IT-related problems and projects


Your day at Mindspace

As an IT Specialist you will be responsible to provide technical support and guidance to the Mindspace members and all the IT projects and support.


What you will be responsible for, mainly:

         Maintaining communication with the Operations Manager and ensuring that branch policies are in line

         Providing technical support and guidance to the Mindspace members

         Integration of new technology systems throughout the German market

         Network administration - VLANs, Switches,VoIP

         Managing network printers - installing and configuring

         Maintain and operate conference rooms AV systems

         Documentation and developing training materials as needed 

Requirements

Experience & Minimum Qualifications:

         Bachelor’s degree preferred, but not essential

         3-4 years of Helpdesk or Deskside support experience - a must

         Hardware and troubleshooting skills - a must

         Familiarity with Cisco Meraki - a must

         Experience in a global company - preferred, but not required

         Strong customer relations experience

         Experience with maintaining a network computing environment, delegating tasks and responsibilities to co-workers and maintaining the timely completion of tasks

         Knowledge in Microsoft Windows 10 and Mac OS

         Google workplace and Office 365 experience

         Ability to support over the regular work hours

         Excellent English communication skills, with the ability to explain technical terminology to non-technical end users

 

Critical Competencies for Success:

         You must be a detail oriented person with strong multitasking abilities

         You must be self-motivated and directed

         Attention to detail

         Exceptional communication and interpersonal skills are essential for this role

         The golden rule for this role? Be hands on, hand on, hands on

         Are you a people’s person? Good - you should be customer centric and able to identify members’ needs.

         Be goal oriented, a go-getter, and result driven.

         A practical, fast-thinker and creative problem solver with critical thinking and analytical skills is needed to get the job done

         Be familiar with and passionate about the startup ecosystem

         Excited about MINDSPACE; you are ready to live, eat and breathe MINDSPACE, spreading the love to everyone you encounter

 

Mindspace is an equal opportunity employer

Other benefits include marvelous weekly happy hours, discounts at various restaurants, lectures and events hosted by influential leaders or companies, and more!

 

Please submit your application in English

 

Join us!

Our benefits include marvelous weekly happy hours, discounts at various restaurants, lectures and events hosted by influential leaders or companies, and more!

Write to Us

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Thanks,
talk soon!

The Mindspace team